Wasting Too Much Money On Paper?
Still trying to reach your maintenance staff by cell phone? Take control over your property and run a paperless community. Even if Tenants call in, you can use our system to document their request and generate and print an invoice on the fly. Invoices can be easily customized to include your company logo.
Impress Your Tenants
Maintain a more efficient staff and keep tenants satisfied. Post building information such as building photos, freight rules, delivery procedures, front desk services and hours of operation.
No More Lost Voicemails or Missed Calls
Monitor building activity and gain more control.Building repair notifications, tenant purchases, and vendor transactions can be tracked, organized, and instantly available to office managers and building staff around the clock.
Control Vendor Access
Invite contractors and merchants to provide service as trusted vendors. Supervise activity and usage in your building.
Create a Virtual Building Service Desk
Our simple request interface makes it easy for building managers to add and select engineers and building porters to perform requested services. Maintain a building staff directory, create an order routing service queue and dispatch work orders simultaneously.
Meet Your Deadlines
Assist tenants in a timely manner. Prioritize your tasks based on the urgency of the tenant's request.
Virtually Monitor Building Activity
Are you a Property Manager that works off-site? Or a Portfolio Manager with multiple properties? Virtually visit any property in your portfolio and view real-time building activity from one single account. Use our system to address concerns and document request time, date, and activity.
Building-Wide Notification System
Send memos building-wide or send only to selected tenants. Notify them of building holidays, electrical shutdowns, or any other important announcement.
Capture Additional Revenue
Set prices for billable building services, and capture additional revenue opportunities in your building. Create a revenue stream from completed work orders. Our online work-order system provides tenants with a website to place orders and the building staff with software to manage and process requests.
Everything Is Documented
Increase the value of your building and enhance customer service. Retain historical request data, create a paper trail, and resolve disputes between tenants and building staff.
Real Time Reporting
Generate request reports and understand your tenant's needs. Our complete and simple request system provides easy to download reporting of all building activity. Reduce operating expenses, perform building analysis and support decision making.
System Benefits
- Automatically generate and print billable invoices
- Streamline communication with tenants
- Eliminate paperwork and reduce operating costs
- Increase responsiveness to tenants requests
- Improve efficiency and reduce data entry and administrative tasks
- Create and advertise billable building services available to Tenants
Testimonial
"I am very satisfied with this system in our building! It's a convenient source of communication, and my staff can easily update information about the property and neighborhood at anytime. Most of all it, Shortpath saves us the headache of processing paperwork because it's all web-based. Not only been able to save on money, but our revenue has increased significantly since we made our billable services visible to tenants."
-Building Owner, New York, N.Y.